JapanFloristShop.com is dedicated to safeguarding your privacy online. We recognize your need for reasonable control of personally identifiable data that you share with us. Actually want your personal information should stay safe from others so, we follow some important steps to protect your privacy. A third party merchant which is VeriSign secured, processes your Credit Card for your payment. As a result, we do not get any sensitive information regarding your Credit Card. When you order, we necessitate knowing your name, e-mail address, mailing address, credit card number, and expiry date. This procedure helps us to offer the best service for your guild. In order to manage the improvement of our website, we need to track the total number of visitors to our site. In this method your personal traceable information is not required. Actually, we only use cookie technology (whereby our server deposits special codes on a visitor’s computer) which tracks, the other non personal information such as type of browser, operating system and domain names to make the viewer’s web experience better.

How does the secrecy of the customer details maintained by JapanFloristShop.com?
When an order is placed by you through the Secure Server Software (SSL), the server inscribes all your personal details which you input, consisting your Credit Card number before it is mailed to us. This makes it unreadable as it moves across the Internet. The customer details which we collect are very strictly protected against any unauthorized access.

Is there any chance of disclosing the collected details to outside parties by JapanFloristShop.com? While using our website, one complies with the collection and use of their details by JapanFloristShop.com. The personal information does not get sold, traded or rented by this website to others. If we make any alterations to our privacy policy, we will post it on our page and keep everyone updated so they may come to know what details we gather, how we use them, and under what circumstances they are revealed.

Cancellation of Order
If your ordered product is unavailable and is cancelled or is damaged by rough handling by our delivery staff, then we return you back the total amount paid. Once the item is delivered properly with confirmation from the recipient, we will not entertain any cancellation thenceforth.

Exchange and Repayment Products damaged due to mishandling by our delivery staffs will only be replaced exchanged or refunded. The goods that are sold in proper condition are non-replaceable, non-exchangeable or non-refundable.